Terms and refunds

A short, plain-language summary of how Cover Better plans and billing work.

Plans

Free: 1 letter per rolling 24 hours.
Pro: A$9 / month, up to 10 letters per rolling 24 hours. Prices are in Australian dollars (AUD), charged through Stripe.
Pro renews automatically each month until you cancel.

You can cancel any time: go to Account, choose Manage subscription, and cancel there.
Cancelling stops future charges. You keep Pro until the end of the month you've already paid for.
Deleting your account also cancels your subscription straight away.

If you're not happy with Pro, email us within 7 days of a charge and we'll refund that charge, as long as you haven't used any of your credits (the letters you can write) since that charge.
Refunds are only valid for people who haven't used any credits yet. Once you've used any credit, the refund no longer applies.
Nothing here limits any rights you have under the Australian Consumer Law, which can't be taken away, including if the service is faulty or doesn't work as described.

Letters are written by AI from the resume and job details you give us. They can contain mistakes, so read and edit each one before you send it to an employer.
You own the letters you create and can use them however you like.
Please don't misuse the service, for example by trying to get around the daily limit or overloading it.

We try to keep Cover Better available, but we can't promise it will always work without interruption.
If we change these terms in a way that matters, we'll update this page.

Questions about billing or a refund? Email vibecoderkai@gmail.com.